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We currently offer a flat rate shipping fee of £3.00 for all orders in the UK. We will post your item using Royal Mail First Class postage.

International shipping is coming soon! But please email us if you’d like to discuss international shipping options. Please note that customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; if you require further information regarding this, we advise that you contact your local customs office for further information.

We aim to post your order by the next working day. Delivery should be 2 working days in the UK. Please allow for longer dispatch times during peak periods.

Appearances are important to us. All of our pieces will be lovingly and beautifully wrapped like the wonderful present that it is. If you’re buying a gift for someone special, let us know and we can personally gift wrap and tag the item for you.

We carefully select all our items from quality British brands and personally check each item to ensure they are in perfect condition for passing onto you. We hope that you will love these items just as much as we do but in the unlikely event that your item is faulty please get in touch by email within 14 days of receipt. We cannot accept returns unless faulty. A new item will then be arranged for exchange.

We accept payments using Visa Credit, Visa Debit, MasterCard Credit, MasterCard Debit, Visa Electron, Maestro, JCB and Paypal.

If an item is out of stock please get in touch and we can let you know when your item will be back in stock. We've got a great relationship with our suppliers so will do our best to get your item for you as soon as we can.

By using the lennylove website, you are consenting to the collection of information by Lenny Love Ltd.

As a customer of Lenny Love Ltd you are very important to us and we aim to protect your privacy. All personal information collected by Lenny Love will be kept strictly confidential. Apart from meeting our delivery commitment to you we will not pass your personal information on to anyone.

Privacy of email addresses

To opt-out of receiving communication from Lenny Love Ltd please email us at mel@lennylove.co.uk.